Pure Clean Carpet and Tile Logo

Privacy Policy

Last Updated 8/21/2023

This privacy notice discloses the privacy practices for www.purecleanchico.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

Basic contact information (including but not limited to your name, email address, and phone number) may be collected through our website and booking software, Housecall Pro. This information has to be manually entered into our website in order for us to receive it. All of our clients' information is stored by our CRM software that is 2 factor security protected. We do not save payment info. The client information (name, address, email, phone number) that we do store is used solely for business operations. We will never give out or sell your information for any reason. This information is used to contact you about billing, scheduling, reminders, or any specials we would like to offer our clientele.

Additionally, our website uses cookies to gather anonymous data about visits to our website. This helps us understand how people use our website so that we can make improvements as needed.

The only circumstance where we would share your information with another business would be if we were working with another contractor to complete your project. We will first ask your permission before passing along your information to any other contractors.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at 530-715-1232:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.


Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Examples of these links include: Facebook, Instagram, Google+, Yelp, BBB, and other social media websites.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 530-715-1232.